Quality & Reliability
Your Satisfaction is Our Primary Concern
We are more than 30 years in the business. Our quality policy is our pledge to every customer to "deliver the right product and the right service on time, the first time, every time."
As a certified ISO 9001:2008 company, we strictly adhere to the highest quality operating standards, a commitment that is constantly reflected by every member of our organization.
Our integrated manufacturing capabilities enable us to control every step of manufacturing process, from raw material procurement through chemical processing and final inspection.
Results of product testing are periodically sent to third-party laboratories for counter checks. To ensure that the products meet your exact specifications, production capability for custom product is thoroughly analyzed.
After-sale service is strongly emphasized at TIMURAYA because Your Satisfaction is our Primary Concern. We handle customer’s requirements in the most professional manner. Our competent and experienced technical and engineering staff provides quick and efficient support services to solve any technical problems that may arise. If ordered products do not meet the specifications that you need, our technical and engineering staff will handle it and replace them. Our problem solvers will give a quick response to any problem that arises and resolve it to your benefit.
To ensure quality and reliability, TIMURAYA is managed and operated by a team of professionals with over 30 years of experience in their respective fields. Our team of technical experts works closely with each customer to ensure that they get the most from their purchase. Our team provides onsite, customizable training and seminars for customers to optimize the operation of the chemicals we sell. We conduct training programs to ensure that the potential and skills of our workforce are continually enhanced in tandem with the company’s development.
With the finest product lines, the highest safety standards, and an unbreakable commitment to providing excellent customer support, TIMURAYA truly is a reliable and preferred chemical company.